This information is intended to provide clarity and transparency to pupils and parents or carers about what to expect from remote education where national or local restrictions require entire cohorts (or bubbles) to remain at home.

For details of what to expect where individual pupils are self-isolating, please see the final section of this page.

What should my child expect from immediate remote education in the first day or two of pupils being sent home?


An overview of our offer
Our remote learning offer has been significantly changed since the previous lockdown last year. Daily assignments are now set via Microsoft Teams, and are adapted versions of the same lessons that would be taught in school on that day by our teachers at CHJS. Pupils have the ability to upload any work they have completed, so that their teacher can provide feedback to them on what they have done well and to help if your child is finding something tricky.

What will each day’s assignment look like?
Each day, your child will be set a maths, writing and reading activity, along with one other curriculum topic activity (such as science, art or geography). These will vary in length and difficulty depending on the year group and from day to day, as is normal in a school week.
Where required, teachers will set separate assignments for individuals on the SEND register who require an adapted or alternative curriculum in school. In this situation, your child may see two assignments, one personal and the general class lessons, but it will be made clear which is the one adapted for your child.

How long should my child be engaging with remote learning each day?
Every child is different but, as a rough guide, we expect that the daily assignments should take most pupils around 3-4 hours to complete in full. We are mindful to manage screen time, to allow for significant breaks and to allow flexibility for families to fit in learning where it may work best around adult’s working and family commitments.

When will assignments be released and when does work need to be submitted by?
Each day’s assignment will become visible from 8pm the night before. This is a recent change following feedback from families in bubbles who had to isolate, and has been made so that adults can be more prepared for the following day’s learning.
Work can be submitted up until 8pm on the day of the assignment, to allow extra time for parents to help their child upload any work they have completed. However, we strongly encourage work to be uploaded by 3.30pm if your child would like feedback from a teacher on the same day. Any work submitted after this time will also receive feedback from teachers, but this may be on the following day.

What if I encounter technical issues or do not have access to appropriate technology?
Should you encounter any technical issues accessing Teams, including limited or no access to the Internet or suitable devices to work on, it is really important that you contact the school office as soon as possible. This way, we can work with you to find solutions to the issue so that all our pupils can easily access our remote learning platform

How can I set up access to Maths No Problem?
If you haven’t already set up access to Maths No Problem’s online textbooks, then please do not worry as you can still do so and we will share the most up-to-date set-up codes with families at the start of any lockdown.

Where can I get more information on remote learning?
In September, we produced two videos about our remote learning offer. While some details may have changed slightly since then, they still provide a good ‘tour’ of the main features.
Introduction to Teams:

Daily assignments & Maths No Problem set up:

Support for remote learning will also be available via class teacher emails (e.g., or by phoning the school office on (01702) 478570.

Following the first few days of remote education, will my child be taught broadly the same curriculum as they would if they were in school?

In addition to our offer available from day one, we will add additional features to our remote offer should a lockdown occur

– Daily videos from a member of the year group’s teaching team, explaining the day’s lessons in a little more detail and providing useful tips, reminders and links back to previous learning. These will be posted on the class walls each morning.

– Links to external provider video lessons (such as the Oak Academy) will be provided where appropriate (but not for every lesson) to complement our own teaching. These will not replace our own resources, and will be used for those who may wish to have further details, explanations or extensions on a given topic and are not compulsory.

– Teacher/Pupil video catch up. In weeks three and four, we will hold teacher/pupil catch-ups via Teams. This is for your child to have a face-to-face catch-up with their teacher on how remote learning is going and to answer any questions they may have, though many of these can be answered ‘live’ via Teams each day. They will be booked in a similar way to parent consultations via an online form. Should the lockdown extend beyond 4 weeks, these will continue to be offered fortnightly to all, and on a more frequent basis to individual children in response to their own needs.

– Certificates that would normally be awarded in Friday assemblies will be awarded electronically, along with postcards for those demonstrating the school’s core values while at home.

– Following parental feedback, assignment release times will be adapted to 6pm on the night before. This will allow more flexibility for parents in preparing for the following day’s work. Assignment closing times will remain 8pm.

If my child does not have digital or online access at home, how will you support them to access remote education?

We recognise that some pupils may not have suitable online access at home. We take the following approaches to support those pupils to access remote education:

– Our PTA have supported us in purchasing a supply of laptops that are available for loan to families who have limited or no access to suitable technology. This may include, but is not limited to, those families who need multiple devices so that all children can access remote learning. Device access will be prioritised for our more vulnerable learners and families in the first instance.

– We will also continue to make applications to access devices through local and national schemes, and make any devices procured available as soon as possible. This includes devices to allow access to the Internet, such as routers or dongles.

– Paper packs will also be made available on request for those families that cannot access the internet, or have found their child works better from a paper pack. A pack can be requested by contacting your child’s class teacher. For those children working from paper packs, we ask that when the new pack is collected or delivered it is exchanged for the previous week’s pack. This way your child’s teacher can then assess their work, give feedback and adapt future tasks if needed.

Engagement and feedback

What are your expectations for my child’s engagement and the support that we as parents and carers should provide at home?

– We expect that every child engages in learning activities each day. For the vast majority of pupils, this will be through Microsoft Teams, where your child should ‘turn in’ their work to the day’s assignment.

– For some pupils, alternate methods of learning may be required, in response to an individual pupil’s needs, family circumstances or parental preferences. In these scenarios, parents still need to be in regular contact with school staff, long with established contact routines for the child with their class teacher.

– We know that balancing the demands of remote learning at home with other work and family commitments is very challenging for many families, and we encourage all families to settle into a routine that works best for their family circumstances. As a school, our remote offer is designed to be as flexible as possible so families can access lessons whenever they need it during the day. If you are finding it difficult to establish a successful routine, please contact the school team and we can provide additional advice or support to help in establishing a routine.

How will you check whether my child is engaging with their work and how will I be informed if there are concerns?

– Class monitor pupil engagement with remote learning daily, and will consider this alongside communication from pupils and families following alternate education options.

– Learning mentors and the school’s leadership team will be making regular welfare calls to families who have been identified as more vulnerable, along with children who have been identified as not engaging in regular home learning.

– If the class teacher has identified concerns over the engagement of your child, they will contact you via email or a phone call to establish if there is any further support needed. If no response has been received within 48 hours, the concern will be escalated to the senior leadership team, who will make attempts to contact you on a daily basis. Should your child not engage with remote learning for more than 2 weeks, and no satisfactory explanation has been given, the issue will be raised to Southend Borough Council’s attendance team.

How will you assess my child’s work and progress?

Feedback can take many forms and may not always mean extensive written comments for individual children. For example, whole-class feedback or quizzes marked automatically via digital platforms are also valid and effective methods, amongst many others.

At CHJS, our approach to feeding back on pupil work is that all work submitted will receive feedback on a daily basis, in line with our regular marking policy in school. Your child will receive detailed feedback on their Maths and English work at least once a week per subject, and alongside this all other work will receive positive acknowledgement and/or support for any significant errors identified.


Additional support for pupils with particular needs


How will you work with me to help my child who needs additional support from adults at home to access remote education?

We recognise that some pupils, for example some pupils with special educational needs and disabilities (SEND), may not be able to access remote education without support from adults at home. We acknowledge the difficulties this may place on families, and we will work with parents and carers to support those pupils in the following ways:

– Individualized learning packs or assignments, agreed in discussion with parents on what they can support at home and given their circumstances regarding timings.

– Regular contact with the families and pupils, through the class teacher and/or a member of the learning mentor team and SENCo.

– In school teaching to be available to all EHCP pupils, in the event of a school closure to all but key worker and vulnerable families. We will make every effort to ensure that the provisions required in their EHCP are met, so long as it is safe to do so for the pupil and staff given government advice.

– Other pupils on the SEN register may be considered for an in-school place, depending on government guidelines and the needs of the individual child.

If my child is not in school because they are self-isolating, how will their remote education differ from the approaches described above?

Our remote offer via Teams is designed to be instantly available to any family that needs to isolate, and provides many of the same resources taught in school on that day. This system works in the same was as described on page 1 for the first few days of those pupils entering a remote learning period. The additional remote learning measures described on page 2 will not be available to individual’s isolating as standard, but may be considered on an individual basis. Should a whole class bubble need to isolate, we will assess which additional measures may be possible to support the remote learning offer.